Still Have a Questions?
If you cannot find answer on your question in our FAQ, you can always contact us. We will answer to you shortly!
E-mail: contact@wellos.store
FAQ
Frequently Asked Questions
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Would I be able to withdraw or alter my request?
If you wish to withdraw or alter your request, you can typically do so before your order is processed or shipped. Visit your account settings to manage your orders or contact our customer support for assistance.
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What is your return policy?
Our return policy details guidelines for returning products. It specifies the return time frame, product condition requirements, refund/exchange options, and the return initiation process. Find more on our website's Help or FAQ section.
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How can i get support?
Get in touch with our customer support via email, or phone for assistance. Contact details are available on the support or contact us page on our website.
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What details should I enter when placing an order?
When placing an order, provide accurate information like your full name, shipping address, contact number, email address, and specific product details (size, color, quantity).
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How do I pay for my purchase?
Choose from various payment methods like credit/debit cards, digital wallets, or secure online options during check-out. Follow the prompts to complete the transaction securely.
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What should I do if I received some poor quality products?
If you receive poor quality products, contact our customer support immediately with detailed information about the issue. Our support team will assist in initiating a return, exchange, or refund as per our return policy.
For any further assistance or queries, feel free to contact our dedicated customer support team.
E-mail: contact@wellos.store
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Hours
Mon to Fri: 8:30 am — 2:00 am
Sun: 8:00 am — 12:30 pm
Sat: 8:00 am — 1:00 am
Location
56 East Houston Street NY
3245 Abbot Kinney BLVD – PH Venice, CA 124